The term ‘Royston First’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO Box 501,The Nexus Building, Broadway, Letchworth Garden City, Herts SG6 9BL. Our company registration number is 6865545 and is registered in England with Companies House. The term ‘you’ refers to the user or viewer of our website.
The policy covers the website and personal information including but not limited to your email address, first name, last name, postal or zip code, telephone number(s), job title, location data, or online identifier that we directly or indirectly collect or receive from you, whether manually or digitally.
The website may contain hyperlinks which may take you to third party websites. Royston First are not responsible for the privacy practices of other websites.
Personal information we collect about you
We collect information about you when you complete a contact form on the website. We may also collect information through surveys or other interactive forms which you complete and submit. Website usage data is also collected using cookies (see below).
How we use information we collect about you
When you submit or transmit your data to us via our website, your data will be stored on our contact database, so that we can contact you in direct response to your enquiry. Communications that we send to you, together with your responses, may be stored in our CRM (customer relationship management) system and/or in our email marketing system so that we can best manage future communications with you.
In order that we may send these email communications to you, your personal contact data will be uploaded securely to our email marketing system.
Sharing your personal data
We may need to share your personal data but will only do so in accordance with data protection legislation in the course of our business activities with our subcontractors, operational partners or agents as necessary.
We use technologies and platforms provided by third-party organisations to conduct our business activities. Your data may be shared with such third party organisations including:
- Providers of services including email marketing platforms, IT support, business consultancy and other providers necessary to the operation of our business and delivery of services;
- Cloud based software as a service (SAAS) providers including accounting and customer relationship management systems;
- Website hosting and maintenance providers;
- Data back-up, security and storage service providers.
Right of access to personal data
You have the right to request a copy of the personal information we hold about you. We agree to provide such information subject to:
- Provision of evidence by you of your identity for this purpose such as a certified copy of a formal document such as a passport or utility bill.
Right to update personal data
You have the right to request the correction or updating of any information that we hold about you which you believe to be incorrect.
Right to erasure
You have the right to request that personal data held on you is erased or deleted from the Royston First database and the right to object to our processing of your personal data.
To submit any of these requests please email firstname.lastname@example.org. We will aim to implement requested data updates and/or to respond promptly to requests for information submitted under right of access and certainly within the legally binding time limit.
If you wish to complain to the regulatory authority you have the right to do so at https://ico.org.uk/
Cookies are small text files that are placed on a website visitor’s computer or mobile device by the web server, and which assign an anonymous, unique identifier to the web browser.
Cookies are either “persistent”, in which case they are stored by the browser until a set expiry date e.g. 10 years unless deleted by the user, or “session” which expire when the browser is closed.
For privacy reasons, most browsers only allow a website to access cookies already sent to you, and not cookies sent by other websites.
Most browsers allow you to refuse to accept cookies and to delete cookies. Please check your own browser settings if you wish to do this. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence.
Please note that certain website features on this and other websites may not function properly if cookies are not enabled.
More information about cookies is available at https://ico.org.uk/for-the-public/online/cookies/.
Data controller information
The data controller is Royston First registered in England under registration 6865545 and with its registration address at PO Box 501,The Nexus Building, Broadway, Letchworth Garden City, Herts SG6 9BL.
Royston First reserves the right to change this policy at any time. Information about material changes will be posted on this website or may be communicated via email.
Your continued use of the website is taken as your acceptance of the terms.
Questions and contact
Royston SG8 7DA or call us on 01763 878242